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Long Term Care Options Counseling

Long Term Care Options Counseling is a decision support service provided by our Information & Assistance Specialists. It is used to empower older adults, adults living with physical/intellectual disabilities and their families to make informed choices about their current and future long-term care needs. Our Information & Assistance Specialists provide reliable information about the options you have when making decisions about where you’d like to live, what kind of additional help you may need, where you can receive that help and how to pay for it.

We are available to meet you in your home or schedule an appointment at the ADRC. Information & Assistance Specialists can help you think through the pros and cons of your decision and discuss factors to consider when making long-term care choices. These might include but are not limited to housing, in-home care assistance, home-delivered meals, personal response systems and medication management.

What types of questions can we answer?

  • Who can I get to help clean my house?
  • What resources are out there to help my elder parents stay in their home?
  • My mother’s not taking her pills like the doctor has ordered. What can we do to help her?
  • Recently I fell in my home. What can I do to prevent this from happening? Do you do fall assessments?
  • What is the Family Care program we are hearing about? “Tell Me More About Family Care”
  • What is the IRIS program all about? Tell me more about the self-directed long term care program.

What can Options Counseling help with?

  • Resources – home care agencies (bathing, housekeeping, meal preparation, lawn mowing, companionship), personal response systems, assisted livings, medication management options
  • Medicaid applications
  • Assessments for eligibility for long-term care programs
  • Enrollment into long-term care programs for eligible persons
  • Meet with individuals and/or families to discuss options for people to remain in their homes or to discuss alternative residential options

Who is eligible for these services?

  • Door County Residents
    • Older Adults
    • Adults with physical and/or developmental disabilities

Is there a cost?

No, this service is free.

If you are interested in scheduling an Options Counseling appointment, please call us at (920) 746-2372 or send us an email at

Long Term Care Programs available to Door County residents who meet eligibility:

Family Care Program
Family Care

The Family Care program offers a wide range of services that meet the needs of individuals wherever they may live. A person receives case management provided by a care manager and a registered nurse.

To learn more about the Family Care Program, contact us or visit the WDHS website.

IRIS Program
IRIS (Include, Respect, I Self-Direct)

IRIS allows for self-directed services and puts the individual in charge of his/her own long term care. An individual creates plan outlining long term care supports and services with an assigned monthly budget. Individuals are able to hire their own service workers directly or may utilize an agency or community provider. Individuals enrolled in IRIS work with an IRIS Consultant and the IRIS Financial Service Agency which pays for the services participants have authorized.

To learn more about the IRIS program, contact us or visit the IRIS website.